1001 Privacy Policy — Protecting Malaysian Users' Data
1001 takes the privacy of every user in Malaysia seriously. This policy clearly sets out how we collect, use, store, and protect your personal information each time you use our services.
Effective date: 1 January 2026. This policy is subject to amendment from time to time.
1. Information We Collect
When you register and use the 1001 platform, we collect various types of information to ensure our services run smoothly and securely for all Malaysian users.
- Account information: Full name, email address, phone number, date of birth, and encrypted password.
- Payment information: Transaction details in Malaysian Ringgit (RM/MYR) and bank account numbers used for deposits and withdrawals. We do not store full card numbers.
- Device & browser information: IP address, device type, operating system, browser version, and screen resolution for technical diagnostic purposes.
- Usage data: Pages visited, session duration, login frequency, and interactions with platform features to improve the user experience.
- Cookies & Tracking Technologies: We use session cookies and functional cookies to keep you logged in and remember your language and display preferences.
All information is collected with user consent at the point of registration and during use of the platform.
2. How We Use Your Information
Information collected by 1001 is used solely for legitimate purposes directly related to delivering our platform services to users in Malaysia.
- Creating and managing user accounts securely.
- Processing deposits, withdrawals, and financial transactions in MYR.
- Verifies user identity to prevent fraud and unauthorised access.
- Sending important notifications relating to your account, transactions, and relevant promotions.
- Improving platform functionality and performance based on usage data.
- Complying with applicable legal and regulatory requirements in Malaysia.
- Providing effective customer support whenever you contact us.
1001 will not use your information for any purpose beyond those stated above without obtaining your additional consent.
3. Cookies & Tracking Technologies
1001 uses cookies to enhance the user experience and ensure key functions work as intended. We use several types of cookies:
- Session cookies: Automatically deleted when you close your browser. Used to maintain your login status during an active session.
- Functional cookies: Saving your preferences such as language and display settings to make return visits more convenient.
- Internal analytics cookies: Collects aggregated, anonymised usage data to help us understand how users interact with the platform.
You can manage or disable cookies through your browser settings at any time. However, disabling certain cookies may affect the functionality of some 1001 platform features.
We do not use third-party cookies for advertising or cross-site tracking.
4. Data Storage, Security & Sharing
Storage & Security
All 1001 user data is stored on servers protected by SSL encryption technology and strict access controls. We implement appropriate technical and organisational security measures to prevent unauthorised access, data loss, or disclosure.
Financial data such as MYR transaction information is stored in accordance with industry security standards. User passwords are never stored in plain text — they are encrypted using strong hashing methods before being saved.
Third-Party Sharing
1001 does not sell or rent users' personal information to any third party. We only share information in the following circumstances: (1) with approved payment processors to complete financial transactions; (2) when required by law or a valid court order in Malaysia; (3) to protect the rights, property, or safety of the 1001 platform and its users.
5. User Rights, Policy Changes & Contact Us
Your Rights as a User
As a 1001 platform user, you have the following rights regarding your personal data:
- Right to Access: You may request a copy of the personal data we hold on your account.
- Right to Rectification: You can update or correct your personal information anytime through your account settings or by reaching out to our support team.
- Right to Erasure: You may request the deletion of your account and associated data, subject to financial record retention requirements under Malaysian law.
- Right to Withdraw Consent: You may withdraw consent for promotional communications at any time through your account notification settings.
Changes to This Policy
1001 reserves the right to update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Users will be notified of any significant changes via email or in-platform notifications. Continued use of the platform after amendments are made constitutes acceptance of the updated policy.
Contact Us
If you have any questions, concerns, or requests relating to your privacy and personal data, please reach out to our team at [email protected]. You may also refer to the FAQ for answers to general questions about your account and privacy.
Your Data, Our Protection
Your privacy is 1001's priority. Sign up with confidence and enjoy a safe, transparent Malaysian sports entertainment platform.
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